Blaming or learning? Afternoon All
I find that the issue is than when investigating events, risks, incidents the focus needs to move away from human error and go a bit more in-depth into organizational issues such as process, training methodology, risk assessments, incident investigations, management reviews, etc
Secondly, the way we train is a big issue to as we need to build the capability of the employees by encouraging them to think and learn on the job, instead of telling them what to do.
Lastly, holding people leaders accountable while focusing on soft skills training such as facilitation, how to manage poor performance, etc and building a toolkit for the managers to use and refer to