Mental health: impact of organisational factors Interesting discussion and findings from FENZ. As someone who worked in emergency services for 37 years I agree - internal workplace stress is a significant contributing factor in mental health. It is unfortunate that these organizations have a high focus on critiquing behaviour rather than supporting staff. A simple "thank you, you did a great job", goes a long way to building self esteem and making people feeling valued. It costs the organisation nothing but is sadly lacking. Instead there is a focus on compliance and critique of practice which adds huge stress to an already stressful environment. It would also be interesting to see how much alcohol plays a role in volunteer fire brigades as a coping mechanism. I saw a number of crew members become alcoholics as a means of coping with the things they were exposed to. Every station has a bar and its generally opened after a call. The debrief of the call during drinks does help in coping somewhat but it does have its downside.