• Resilience - focus on people or the system of work?
    We are setting up a 3 pillar system of stress management:
    1) reducing and managing stressors at a system level (i.e. managing workload and overtime),
    2) improving resilience and mental wellness at a personal level (5 ways to mental wellness), and
    3) having a safety net when things go wrong, that includes Employee Assistance Service, emotional first aid training for managers and personal stress management plan training.

    One company I worked at had a stress management policy of "providing free massages on a Thursday." While that was nice, it didn't address any systemic issues or build staff resilience.
  • Telarc Audits - Re-write your SMS to follow ISO 450001 format
    Nothing in the ISO standards, but some of the other standards I've had to "work with" and be be audited to listed specific documents that had to exist. The auditor spent their time writing down the reference number of the document without ever reading the contents. They are the guys that need the cross referenced index in a specific manual.
  • Frivolous Friday Mk2 AKA The Dead Horse?
    - Beat the dead horse with a trumpet. Same result but it will be slightly more entertaining.

    - Before anyone finds out that it's dead, sell raffle tickets to win a free horse. No one will complain about the horse being dead, except the guy that won, so you give him his money back. 500 tickets at $5 is $2495 profit.
  • Telarc Audits - Re-write your SMS to follow ISO 450001 format
    I agree with Sherri and Craig as well.
    I've always provided an appendix look up table between the manual and different standards that it covers - especially true for QMS manuals that have had to cover off ISO, CCC (China), UL (USA) and other standards and keep multiple different auditors happy. They just had to look up the cross reference to get to the correct chapter.
    Don't go fixing it if it ain't broke.
    There's nothing in the standard saying how the manual has to be laid out.
  • How to reduce 'safety clutter'?
    Paper folders with pieces of paper that have to be kept up to date across multiple sites
  • Using "days since last accident" signs
    How about a "days since last safety improvement" sign? It has been zero days since there was a positive safety suggestion. It has been three days since the last near miss was reported. It has been a week since the last group wellness activity. It has been three weeks since the last H&S committee meeting. Focus on the lead indicators.